BIOBASE ELISA Microplate Reader Series — 96-Well Single/Dual-Wavelength and Full-Spectrum Models, Touchscreen or Workstation Control, Universal 100–240V

Warranty Term: Truway Health, Inc. warrants the BIOBASE BK-EL10 Series ELISA Microplate Reader against defects in materials and workmanship for twelve (12) months from the documented delivery date, unless a different warranty period is stated in the purchaser’s quotation, invoice or written supply agreement. The manufacturer catalog identifies the covered reader models as BK-EL10A, BK-EL10B, BK-EL10C, BK-EL10D, BK-EL10DA and BK-EL10E, but it does not publish a specific factory warranty duration. The warranty below therefore constitutes a proposed Truway Health seller warranty rather than a representation of an independently stated BIOBASE factory warranty. Covered Defects The limited warranty covers verified failures resulting from defective factory materials, internal electronic components or manufacturing workmanship when the equipment has been: Installed and operated according to the manufacturer’s instructions; Connected to a compatible grounded electrical supply; Used indoors in a suitable professional laboratory environment; Maintained, cleaned and transported properly; Used only for its intended microplate-reading and laboratory-analysis functions. At Truway Health’s discretion, the available warranty remedy may include remote technical support, replacement parts, depot repair, replacement with an equivalent unit or refund of the affected equipment’s purchase price when repair or replacement is not commercially reasonable. Warranty-Claim Requirements Warranty service requires: Original Truway Health invoice or order number; Equipment model, serial number and delivery date; Written description of the reported failure; Photographs, video, error messages or diagnostic information when requested; Confirmation that the equipment has been safely decontaminated; A Truway Health-issued return authorization before shipment. Equipment must not be returned without authorization. The purchaser is responsible for secure packaging and compliance with all decontamination, transportation and carrier requirements. Accessories and Optional Components Optional printers, custom filters, cables, computer peripherals, removable accessories and third-party components are covered only against defects present at delivery unless a separate written accessory warranty is provided. Printer consumables, paper, cartridges, thermal media and routine replacement items are not covered. Warranty Exclusions This limited warranty does not cover damage, malfunction or performance loss caused by: Incorrect installation, voltage, frequency, grounding or power connection; Power surges, lightning, brownouts, unstable electrical service or generator irregularities; Liquid intrusion, spills, condensation, excessive humidity or immersion; Biological, chemical, radioactive or corrosive contamination; Improper cleaning agents, solvents or disinfectants; Unauthorized disassembly, repair, calibration, modification or component replacement; Use with incompatible microplates, accessories, software, printers or external devices; Blocked ventilation, excessive dust, overheating or operation outside recommended environmental conditions; Dropping, impact, abuse, neglect or inadequate packaging; Freight damage not documented with the carrier at delivery; Normal wear, cosmetic damage or deterioration of labels and exterior finishes; Loss of data, assay files, software configurations or network connectivity; Failure to conduct required calibration, verification, preventive maintenance or quality-control procedures; Use outside the equipment’s intended professional laboratory application. Routine inspection, assay validation, cleaning, calibration, preventive maintenance and replacement of consumable or wear components are the purchaser’s responsibility. Limitations of Warranty and Liability This warranty applies only to the original purchaser and is not transferable unless Truway Health approves the transfer in writing. Except for the express limited warranty stated above, no representation is made that the equipment, software, accessories or analytical output will be suitable for every assay, specimen, protocol, clinical application or regulatory jurisdiction. The purchaser is responsible for independently validating: Assay compatibility; Wavelength and filter selection; Cutoff formulas and quantitative-analysis settings; Calibration and quality-control performance; Specimen-handling procedures; Interpretation and reporting of results; Compliance with laboratory, clinical and regulatory requirements. The BK-EL10 Series supports qualitative and quantitative analysis methods, single- or dual-wavelength detection and model-dependent scanning, incubation and shaking functions; however, these capabilities do not guarantee the validity of any particular assay or analytical result. To the maximum extent permitted by applicable law, Truway Health shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of specimens, reagents, research data, revenue, productivity, contracts or anticipated results. Total liability arising from the sale or use of the equipment shall not exceed the amount paid for the affected product. Nothing in this limitation excludes rights or remedies that cannot legally be waived under applicable law. Product Safety Information Intended Use The BIOBASE BK-EL10 Series is intended for use by trained laboratory personnel for measurement and analysis of compatible 96-well microplates. Depending on the model, the equipment supports absorbance measurement, single- and dual-wavelength detection, spectral scanning, endpoint analysis, kinetic analysis, incubation and microplate shaking. The equipment should not be used as the sole basis for diagnosis, treatment selection, patient management or release of clinical results unless the complete instrument-and-assay system has been independently validated and is legally authorized for that application. Professional laboratory use only. Not intended for household or unsupervised consumer use. Electrical Safety Confirm the model, voltage, frequency and electrical rating shown on the equipment nameplate before connection. The listed BK-EL10 models are designed for universal AC 100–240V operation; users must verify the exact frequency and power requirements for the delivered unit. Connect only to a properly grounded outlet. Do not use damaged power cords, adapters, plugs or extension cables. Keep the instrument, connectors and power entry dry. Disconnect electrical power before cleaning, moving, inspecting or servicing the instrument. Do not remove covers or access internal high-voltage components. Use surge protection or a laboratory-grade uninterruptible power supply where electrical service is unstable. Immediately disconnect the unit if smoke, sparks, abnormal heat, burning odor, liquid intrusion or unusual noise is observed. Internal service must be performed only by qualified and authorized personnel. Installation and Environmental Safety Place the reader on a stable, level, dry and vibration-resistant laboratory bench with sufficient clearance for ventilation, plate loading, accessory connections and safe operator access. Do not operate the equipment: Near sinks, open liquid containers or sources of condensation; In explosive or flammable atmospheres; In direct sunlight or near uncontrolled heat sources; Where ventilation openings may be obstructed; In areas exposed to excessive dust, corrosive vapors or electromagnetic interference. Allow equipment that has been transported through cold or humid conditions to reach room temperature before energizing it. Biological and Chemical Safety The instrument does not eliminate hazards associated with specimens, controls, reagents or microplates. Operators must: Treat specimens and used microplates according to their applicable biosafety classification; Wear appropriate gloves, laboratory coat and eye protection; Use a certified biological safety cabinet when procedures may generate infectious aerosols; Follow the reagent manufacturer’s safety data sheets; Avoid touching contaminated plate surfaces with bare hands; Place used plates, tips and absorbent materials into approved waste containers; Decontaminate external surfaces after spills or suspected contamination. The equipment must be fully decontaminated before repair, resale, transport or return. Truway Health may refuse service or return shipment when a decontamination declaration is not provided. Heat and Moving-Plate Hazards BK-EL10D and BK-EL10DA include incubation up to approximately room temperature plus 4°C to 50°C. BK-EL10E includes incubation up to approximately room temperature plus 2°C to 65°C and an adjustable shaking function. Treat the plate chamber and recently incubated plates as potentially hot. Allow heated plates and internal surfaces to cool before handling. Ensure the microplate is properly seated before starting a reading or shaking cycle. Do not force the tray, insert oversized plates or obstruct moving components. Keep fingers, clothing and loose objects away from the plate mechanism. Do not manually remove the plate while a measurement, incubation or shaking cycle is active. Stop operation before correcting a misaligned plate. Cleaning and Spill Response Before cleaning: Stop the active test or program. Remove the microplate safely. Switch the unit off. Disconnect the power cord. Wear appropriate personal protective equipment. Use a soft, lint-free cloth lightly moistened with a material-compatible laboratory cleaning or disinfecting solution. Do not pour or spray liquid directly onto the touchscreen, vents, ports, plate chamber or internal optical components. Do not immerse the instrument or use abrasive cleaners, pressurized water, strong solvents or unapproved corrosive disinfectants. For a spill: Isolate the area and disconnect power when safe; Follow the laboratory’s biological or chemical spill procedure; Prevent liquid from entering the instrument; Do not restart the unit until it is fully dry and has been inspected; Contact technical support when liquid may have reached internal components. Assay and Results Safety Instrument-generated results must be reviewed by qualified personnel. Users must verify: Correct plate type and orientation; Correct wavelength or filter selection; Proper blank, control and calibration settings; Reagent stability and expiration; Sample identity and pipetting accuracy; Validity of cutoff and curve-fitting parameters; Acceptable control performance before results are released. Unexpected, inconsistent or clinically significant results should be repeated and confirmed using an appropriate validated method. Instrument software output does not replace professional review, laboratory quality systems or regulatory documentation. Shipping and Return Safety Before transporting the equipment: Remove all microplates, specimens, liquids and loose accessories; Power down and disconnect the instrument; Back up necessary data; Decontaminate all accessible surfaces; Secure trays and moving components; Use the original packaging whenever available; Protect the touchscreen, optical system and housing from shock and moisture; Mark the shipment according to applicable handling requirements. Do not ship biological samples, reagents or hazardous materials inside the equipment packaging.

No reviews yet Write a Review