Truway Health Luxury Ergonomic Clogs - Sculpted Comfort Foam Slip‑Ons

Warranty Coverage Truway Health warrants that all Luxury Clog products (including SKUs TH‑CLG‑OLV4041‑US0708‑VX260 and TH‑CLG‑BLKNEO4445‑US1011‑VX280) are free from defects in materials, workmanship, and manufacturing under normal intended use for a period of: • 12 months from the original date of purchase This warranty applies to the original purchaser and is non‑transferable. What the Warranty Covers This limited warranty covers: Structural integrity of the molded exoshell Strap system durability and fastening performance Footbed integrity, including premature compression or deformation Manufacturing defects affecting safety, comfort, or normal function If a defect is confirmed, Truway Health will, at its discretion: Repair the product, Replace the product with the same model or an equivalent model, or Issue a merchandise credit. What the Warranty Does Not Cover This warranty does not cover: Normal wear and tear Damage caused by misuse, abuse, or improper care Exposure to extreme heat, chemicals, or solvents Alterations, modifications, or third‑party repairs Cosmetic imperfections that do not affect performance Damage from commercial or industrial use outside intended scope Warranty Claim Requirements To process a warranty claim, the purchaser must provide: Proof of purchase (order confirmation, invoice, or receipt) Product SKU and MPN Description of the issue Photos documenting the defect Truway Health may request return of the product for inspection. How to Submit a Warranty Claim Warranty claims may be submitted through the Truway Health Support Portal or by contacting Customer Support with the required documentation. Claims are typically reviewed within 5–7 business days. Manufacturer Part Numbers (MPN) Olive Luxury Clog (EU 40–41 / US 7–8): MPN: TH‑LC‑OLV‑4041‑260MM‑A1 Black/Neon Luxury Clog (EU 44–45 / US 10–11): MPN: TH‑LC‑BLKNEO‑4445‑280MM‑B1 Limitation of Liability Truway Health’s liability is limited to the repair or replacement of the product. Truway Health is not responsible for incidental, consequential, or indirect damages arising from product use. Care Instructions — Truway Health Luxury Clogs General Care Clean your clogs regularly to maintain appearance, comfort, and hygiene. Store in a cool, dry place away from direct sunlight or heat sources to prevent warping. Cleaning Instructions Routine Cleaning Wipe the exterior and footbed with a soft damp cloth. Use mild soap or a gentle, non‑abrasive cleanser if needed. Rinse with clean water and allow to air dry completely before wearing. Deep Cleaning For heavier buildup, use a soft brush with warm water and mild soap. Avoid harsh chemicals, bleach, or solvents, which may damage the material or discolor the straps. Strap Care The adjustable straps should be kept free of lint and debris to maintain secure fastening. If the hook‑and‑loop area becomes clogged, gently clean with a soft brush. Do not pull or overstretch the straps beyond their intended range. Drying Air dry only. Do not place clogs in a dryer, near radiators, or in direct sunlight for extended periods. Excessive heat may cause deformation or shrinkage of the foam structure. Usage Guidelines Suitable for indoor, outdoor, clinical, and light‑duty environments. Avoid prolonged exposure to oils, solvents, or industrial chemicals. Not intended for high‑temperature environments such as saunas or commercial kitchens. Storage Store in a breathable bag or open space. Avoid stacking heavy items on top of the clogs to prevent compression of the sculpted shell. Longevity Tips Rotate between pairs if used for long shifts or daily clinical wear. Ensure clogs are fully dry before wearing to maintain footbed integrity. Inspect straps and footbeds periodically for signs of wear.

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