Warranty Information PERLOVE PLX 2119 Series Mobile C-Arm Imaging System The following warranty terms are proposed distributor coverage for the PERLOVE PLX 2119 Series, formerly identified as the Wiseye PLX119C. The manufacturer brochure describes the equipment and clinical features but does not state a specific warranty duration; therefore, final factory-backed coverage must be confirmed in the executed quotation or purchase agreement. Standard Turnkey Package — 1-Year Limited Warranty The Standard Turnkey Clinical Deployment Package includes a one-year limited equipment warranty beginning on the earlier of: The documented installation and acceptance date; or Thirty days after delivery to the customer’s designated location. During the warranty period, covered defects in materials or workmanship will be repaired or addressed through replacement parts, remote technical support, or other commercially reasonable corrective action. Three-Year Extended Service Package The Advanced Turnkey Deployment Package includes three years of limited warranty and service coverage from the documented installation date. Coverage includes: Remote technical diagnosis and troubleshooting Covered replacement parts for manufacturing defects Corrective service coordination One scheduled preventive-maintenance review per coverage year Software restoration or manufacturer-authorized updates when applicable Priority service-case handling Five-Year Extended Service Package The Premium Turnkey Deployment Package includes five years of limited warranty and service coverage from the documented installation date. Coverage includes: Remote and telephone technical support Covered replacement parts for manufacturing defects Corrective maintenance coordination Annual preventive-maintenance review Priority escalation for equipment-down conditions Software restoration and applicable manufacturer-authorized updates Service-history documentation One final operational inspection before expiration of the fifth coverage year Covered Components Subject to inspection and confirmation of a covered defect, warranty coverage may include: Mobile C-arm mechanical assembly X-ray generator and generator-control components Flat-panel detector Integrated workstation Primary and secondary display systems Touchscreen controls Internal power-distribution components Factory-installed circuit boards Positioning controls and locking mechanisms Standard wired exposure controls Factory-installed dose-monitoring components Original system cables and internal wiring Coverage applies only to components supplied as part of the documented equipment configuration. Flat-Panel Detector Coverage The dynamic flat-panel detector is covered against verified manufacturing defects during the applicable warranty term. Detector coverage does not include damage caused by: Impact, dropping, collision or crushing Excessive pressure or improper handling Liquid intrusion or chemical exposure Unauthorized opening or repair Electrical surge or improper grounding Operation outside specified environmental conditions Image artifacts caused by calibration neglect, external interference or improper use Pixel performance and allowable detector variations will be evaluated according to the manufacturer’s applicable acceptance criteria. Warranty Service Process The customer must report a suspected defect promptly and provide: Equipment model and serial number Installation location Description of the issue Error codes or system messages Relevant photographs, videos or system logs Maintenance and operating records when requested Remote troubleshooting may be required before parts or onsite service are authorized. The customer must provide reasonable access to qualified personnel and the installed equipment. Replacement parts may be new, remanufactured or functionally equivalent. Removed defective parts may become the property of the warrantor when replacement parts are supplied. Exclusions The warranty does not cover: Normal wear and cosmetic deterioration Consumables or disposable accessories Batteries with normal capacity degradation External computers, networks or accessories not supplied with the system Facility electrical, networking or shielding deficiencies Damage caused by improper storage, installation or relocation Damage caused by freight after customer acceptance Misuse, negligence, abuse or operator error Unauthorized modification, repair or software installation Use contrary to the operator manual Failure to perform required preventive maintenance or calibration Fire, flood, lightning, power surge or other force-majeure events Radiation surveys, physicist testing, permits or regulatory registration Data loss, image-archive loss or network cybersecurity incidents Patient tables or accessories unless expressly listed in the sales order Third-party integration problems Lost revenue, procedure cancellations or business interruption Customer Responsibilities The customer is responsible for: Maintaining appropriate electrical power and grounding Providing suitable environmental and radiation-control conditions Using qualified and trained personnel Following manufacturer operating and maintenance instructions Maintaining inspection and service records Protecting the system during storage and relocation Completing required calibration and regulatory inspections Preventing unauthorized access, repair or modification Maintaining data backups and network security Installation and Acceptance Warranty coverage is conditioned on installation by the manufacturer, distributor or an authorized service provider unless otherwise approved in writing. At commissioning, the customer should complete an equipment acceptance record confirming: Delivery condition System power-up Basic mechanical operation Detector and display functionality Exposure-control operation Image-acquisition functionality Included accessories Operator orientation Acceptance does not waive coverage for latent manufacturing defects. Onsite Service and Travel Remote technical support is included during the applicable warranty term. Onsite labor, airfare, lodging, ground transportation, visas, permits, freight, customs charges and other travel-related costs are included only when expressly stated in the applicable service package or sales contract. Otherwise, these expenses may be quoted separately. Transferability Warranty coverage applies to the original purchaser and original installation location. Transfer to another owner or location requires prior written approval and may require inspection, recalibration, recertification and payment of applicable service fees. Limitation of Remedy The exclusive warranty remedy is, at the warrantor’s discretion: Repair of the covered component Replacement with a functionally equivalent component Correction through authorized software or calibration procedures Replacement of the affected equipment when repair is not commercially reasonable The warranty does not constitute a performance guarantee for any particular clinical outcome. Regulatory Notice Warranty coverage does not replace the customer’s responsibility to comply with applicable medical-device, radiation-safety, facility, licensing and operator requirements. Any regulatory clearance, registration or certification must correspond to the exact model and configuration delivered.

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