CS30 MEDICAL-GRADE NITRILE EXAMINATION GLOVES LIMITED WARRANTY, QUALITY ASSURANCE, RETURNS, AND LIABILITY TERMS PRODUCT CLASSIFICATION The CS30 Quantum Series Standard Nitrile Glove is represented by the manufacturer as a medical-grade, powder-free nitrile examination glove intended for professional examination, patient-care support, laboratory, diagnostic, dental, institutional, and related barrier-protection applications. “Medical-grade” refers to the manufacturer-stated examination-glove quality level and applicable product specifications. It does not independently mean that every lot is sterile, surgical-grade, chemotherapy-rated, radiation-rated, or authorized for every medical procedure. The specific product label, current regulatory records, lot documentation, and applicable certificates control. LIMITED MEDICAL-GRADE PRODUCT WARRANTY Truway Health, Inc. warrants that the CS30 Medical-Grade Nitrile Examination Gloves will be supplied in new, unused condition and will materially conform to the manufacturer-approved specifications, labeled medical-grade examination-glove classification, size, color, packaging configuration, and quantity identified in the accepted order. Because the gloves are disposable, single-use medical consumables, this warranty applies only to verified manufacturing defects, material nonconformities, incorrect goods, concealed shipping damage, or shortages that existed when the shipment was delivered. MEDICAL-GRADE QUALITY ASSURANCE Subject to the documentation applicable to the supplied production lot, the product is represented as having the following characteristics: • Medical-grade nitrile examination-glove construction • Powder-free formulation • Natural-rubber-latex-free nitrile material • Nonsterile, single-use configuration unless otherwise labeled • Finger-textured gripping surface • Ambidextrous design • Manufacturer-stated AQL 1.5 • Manufacturer-stated conformity with ASTM D6319 and EN 455 • Minimum manufacturer-stated glove length of 240 mm • Lot and batch traceability through the original packaging • Manufacturer quality-management documentation available upon request and supplier confirmation All standards, certifications, registrations, and medical-grade representations remain subject to verification against the current manufacturer-issued documents for the specific model, production facility, destination market, and lot supplied. WARRANTY PERIOD Visible Freight Damage, Incorrect Goods, or Shortages: Claims must be reported in writing within five business days after delivery. Concealed Manufacturing or Medical-Grade Quality Defects: Claims must be reported within 30 calendar days after delivery and before the affected inventory is used, redistributed, repackaged, relabeled, altered, or exposed to unsuitable storage conditions. Shelf-Life Claims: Any shelf-life or expiration-date claim must be submitted before the labeled expiration date and must include evidence that the product was stored according to the manufacturer’s requirements. No separate multiyear equipment warranty applies because the gloves are disposable medical consumables. COVERED MEDICAL-GRADE CONDITIONS Subject to inspection and verification, warranty coverage may apply to: • Holes, splits, incomplete formation, fused gloves, or visibly defective cuffs • Material weakness attributable to a confirmed manufacturing defect • Excessive tearing during normal examination-glove donning attributable to a lot-specific defect • Material departure from the manufacturer-stated medical-grade specifications • Incorrect glove size, color, packaging configuration, or quantity • Incorrect or unapproved product substituted for the ordered medical-grade model • Missing, damaged, unreadable, or materially incorrect lot and expiration labeling • Sealed cartons received with verified shortages • Product received in materially damaged or commercially unusable condition • Lot-specific nonconformity confirmed by photographs, retained samples, inspection, or manufacturer review • Failure to meet an expressly warranted specification stated in the accepted quotation or purchase agreement AVAILABLE WARRANTY REMEDIES At the discretion of Truway Health, Inc., the exclusive remedy for an approved claim will be one or more of the following: • Replacement of the verified defective gloves • Replacement of affected unopened boxes or shipping cases • Replacement with an equivalent medical-grade examination-glove product • Issuance of account credit or store credit • Partial refund corresponding to the verified defective quantity • Full refund of the affected product value when replacement is unavailable • Manufacturer-directed corrective action for a confirmed lot-specific defect Refunds and credits apply only to the verified affected product value unless otherwise agreed in writing. WARRANTY EXCLUSIONS This limited warranty does not cover: • Normal wear, puncture, tearing, abrasion, or degradation during use • Improper glove selection for the intended procedure or hazard • Use as a sterile surgical glove when the product is labeled nonsterile • Use for chemotherapy, hazardous-drug handling, radiation protection, or chemical resistance without the applicable manufacturer certification • Use beyond the product’s labeled medical or examination purpose • Reuse, washing, sterilization, disinfection, reprocessing, or repackaging • Exposure to incompatible chemicals, solvents, oils, fuels, or hazardous substances • Improper storage involving excessive heat, moisture, sunlight, ozone, or ultraviolet exposure • Damage caused by sharp instruments, jewelry, fingernails, machinery, or improper donning • Opened, partially used, contaminated, expired, or redistributed products • Product altered, modified, relabeled, or removed from the original traceable packaging • Damage occurring after delivery due to warehouse, carrier, consignee, distributor, or end-user handling • Variations in comfort or fit caused by individual hand dimensions • Buyer preference concerning color, texture, feel, or subjective performance • Medical, surgical, clinical, industrial, or regulatory uses not supported by the product labeling • Products purchased from an unauthorized reseller or secondary market • Failure to comply with institutional infection-control, occupational-safety, or glove-change protocols INSPECTION AND CLAIM REQUIREMENTS The buyer must inspect the shipment promptly after delivery. A medical-grade product, shortage, or warranty claim should include: • Truway Health order or invoice number • Buyer purchase-order number • Full product title and unique SKU • Glove size and color • Box-count and case-count configuration • Quantity received and quantity affected • Lot or batch number • Manufacturing date and expiration date • Photographs of the gloves, boxes, cases, pallets, labels, and shipping condition • Detailed description of the alleged defect or nonconformity • Delivery receipt and freight exception notation, when applicable • Representative unopened samples when requested • Any incident, complaint, or institutional quality-control documentation relevant to the claim The buyer must preserve the affected goods, original cartons, labels, and representative samples until written disposition instructions are issued. RETURN RESTRICTIONS FOR MEDICAL-GRADE PRODUCTS For health, sanitation, infection-control, traceability, and contamination-prevention reasons: • Opened glove boxes are not returnable • Opened shipping cases are not returnable unless a verified manufacturing defect is present • Used or contaminated gloves are not returnable • Gloves removed from their original traceable packaging are not returnable • Expired or improperly stored inventory is not returnable • Product may not be returned without prior written authorization and a valid Return Merchandise Authorization Unopened, nondefective medical-grade inventory may be accepted for return only with written authorization and may be subject to inspection, restocking fees, minimum remaining shelf-life requirements, and return-freight charges. STORAGE AND HANDLING REQUIREMENTS Store unopened CS30 gloves: • In a clean, dry, and well-ventilated area • In the original manufacturer packaging • Away from direct sunlight and ultraviolet light • Away from ozone-generating equipment • Away from excessive heat, moisture, and ignition sources • Away from incompatible chemicals and solvents • Under any temperature and humidity conditions stated on the manufacturer label or technical documentation The buyer is responsible for maintaining appropriate storage, lot separation, inventory rotation, and expiration-date control after delivery. MEDICAL-USE AND REGULATORY DISCLAIMER The purchaser is responsible for determining whether the selected CS30 variant is appropriate for the intended medical, dental, laboratory, diagnostic, institutional, food-handling, or industrial application. Medical-grade classification does not replace the buyer’s responsibility to verify: • Applicable FDA establishment registration and device-listing information • Applicable 510(k) clearance or exemption status • Current declarations of conformity • ASTM, EN, ISO, CE, UKCA, or other supporting certificates • Chemical-resistance and permeation data • Institutional purchasing and infection-control requirements • State, federal, local, occupational, and destination-market requirements • Lot-specific labeling and expiration information The product is nonsterile unless expressly marked sterile on the applicable packaging. The product is not represented as a surgical glove, chemotherapy glove, hazardous-drug glove, radiation-protective glove, or sterile procedural glove unless that classification is expressly supported by current manufacturer documentation and product labeling. NO GUARANTEE OF CLINICAL OUTCOME Truway Health, Inc. does not warrant that the gloves will prevent every puncture, tear, exposure, contamination event, infection, allergic response, occupational injury, or adverse clinical outcome. Medical-grade disposable gloves are one component of an overall infection-control and occupational-safety program. Users must follow applicable hand-hygiene practices, glove-change protocols, personal protective equipment requirements, chemical-compatibility guidance, and institutional procedures. LIMITATION OF LIABILITY To the maximum extent permitted by law, the total liability of Truway Health, Inc. arising from a defective product, shipment discrepancy, medical-grade warranty claim, or related transaction will not exceed the amount paid for the specific affected goods. Truway Health, Inc. will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including: • Lost revenue or profits • Business interruption • Replacement labor • Procedure delays • Product recall expenses • Disposal expenses • Reputational harm • Third-party claims • Institutional penalties • Clinical or operational losses This limitation does not apply where prohibited by applicable law. NO UNAUTHORIZED WARRANTIES No distributor, representative, sales agent, contractor, website statement, oral communication, or third party may modify or expand this warranty unless the modification appears in a written agreement signed by an authorized representative of Truway Health, Inc. MANUFACTURER DOCUMENTATION CONTROL Final medical-grade status, warranty eligibility, regulatory classification, and product conformity remain subject to: • The manufacturer’s current technical data • Lot-specific production records • Current certificates and declarations • Applicable regulatory records • Inspection findings • Product labeling • The accepted quotation and purchase agreement Where manufacturer-issued terms differ from this listing, the executed purchase agreement, accepted quotation, lot-specific documentation, and applicable law will control.

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